UNDERSTANDING THE EDUCATIONAL IMPACT OF AI CHATBOTS IN MATHEMATICS:

Abstract

Artificial intelligence (AI) chatbots are increasingly being integrated into mathematics learning. While previous reviews have explored the impact of chatbots on education, limited attention has been given to how mathematics students specifically utilise these tools for learning. To address this gap, this study systematically reviewed 26 articles published between 2020 and 2026, following the PRISMA guidelines, to examine the benefits, and challenges associated with the use of chatbots in mathematics learning. The findings suggest that AI chatbots have considerable potential to enhance both cognitive and affective learning outcomes. Nevertheless, concerns remain regarding ethical considerations and the accuracy, reliability, and suitability of chatbot-generated solutions to mathematical problems. The insights derived from this review provide valuable recommendations for practitioners, policymakers, and chatbot developers.