BUSINESS INTELLIGENCE IN EDUCATION:

Abstract

Emerging technologies have radically transformed the modern educational ecosystem. Among these technological innovations, Business Intelligence (Business Intelligence, BI) is emerging as an increasingly important driver of educational transformation, supporting stakeholders in decision-making processes related to teaching, planning, quality assurance policies, and the administration of educational institutions. This study examines the role of BI in education through a synthesis of the existing literature. It focuses on the main arguments for and against the use of BI in educational settings, highlighting both its potential benefits and limitations. On the one hand, from a theoretical perspective, Business Intelligence is expected to support evidence-based decision-making, improve the monitoring of student performance, and enhance the effectiveness of educational institutions. On the other hand, in practice, its implementation in the educational routine raises concerns regarding data protection issues, the assessment of data quality, and the suitability of quantitative indicators for measuring complex educational effectiveness. By combining theoretical expectations with practical challenges, this study aims to provide a balanced understanding of how Business Intelligence can contribute to education.